Terms of service

 

📄 Terms of Service

 

1. Overview

Welcome to kidokido.com. By placing an order through our website, you agree to be bound by these Terms of Service. These terms govern your use of our platform and your purchase of our personalized products.

If you do not agree, please do not use our website or services.

 

2. Service Description

Kido Kido creates and delivers custom, made-to-order products based on the details you provide during checkout. Each item is unique and crafted specifically for you.

Delivery options:

  • Express delivery: within 1 hour after purchase

  • Fast delivery: within 3–5 hours after purchase

  • Standard delivery: within 10-12 hours after purchase

Products are delivered to the email address you provide at checkout.

 

3. Customer Responsibilities

By using our service, you agree to:

  • Provide accurate and complete information (including a valid email address)

  • Not use our creations for unlawful or commercial purposes without permission

  • Respect the intellectual property rights of Kido Kido creators

Kido Kido is not responsible for delivery failures caused by incorrect or invalid email addresses.

 

4. Intellectual Property

  • All products created by Kido Kido are original works.

  • You are granted a personal, non-commercial license to use your product (e.g., sharing with friends, family, or on social media).

  • You may not resell, reproduce, or distribute the product commercially without written consent.

 

5. Revisions & Refunds

Please refer to our full Refund & Delivery Policy for details.

In summary:

  • Refunds are granted if you did not receive your product within the chosen delivery timeframe (Standard or Fast).

  • Revisions are available if the product contains a technical issue or incorrect information based on your order.

  • Refunds will not be issued for:

    • Change of mind

    • Style or preference differences

    • Incorrect email address provided by the customer

     

6. Limitation of Liability

Kido Kido will not be liable for:

  • Any indirect, incidental, or consequential damages from the use of our service

  • Delays caused by third-party email providers, spam filters, or customer input errors

Our liability under any circumstance is limited to the amount paid for your order.

 

7. Modifications to Terms

We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Your continued use of Kidokido.com after updates means you accept the revised terms.

 

8. Contact Us

For questions about these terms or anything else, contact us at:

📩 support@kidokido.com