✨ KidoKido Refund & Delivery Policy

 

🌟 General

At KidoKido every order is created with love and imagination. We want every customer’s experience to be smooth, magical, and reliable. If something goes wrong, we promise to resolve it fairly and quickly.

 

📦 Product Information & Delivery

• Each kidokido order is personalized based on the details provided at checkout.

• The product will be delivered to the email address entered during checkout.

• Please double-check your email when ordering. If an error was made, contact us immediately.

If your product seems delayed:

• Check your spam/junk folder

• Confirm that your email address was correct

 

💰 Refund Policy

Refunds are granted if:

• You did not receive your order within the delivery timeframe you selected.

Refunds will not be issued for:

• Change of mind

• Incorrect email address provided by the customer

If your order hasn’t arrived within the promised timeframe, please contact us at support@kidokido.com within 7 days of purchase.

🔄 Revisions

Revisions are granted if:

• The product contains a technical issue (corrupted/incomplete file)

• The product contains incorrect information or facts compared to what was submitted in your order

⚙️ Technical Issues

If the delivered file is corrupted, incomplete, or has errors, notify us within 48 hours and we will resend or correct it at no extra charge.

 

📩 How to Request a Refund or Revision

Please email support@kidokido.com with:

• Your order number

• A brief description of the issue

We respond to all emails within 1 business day.

💳 Refund Processing

If your refund request is approved, the amount will be returned to your original payment method within 7–10 business days, depending on your bank or card provider.

 

🧚 Need Help?

If you have any questions or need assistance, contact us at support@kidokido.com.

We’re here to make sure your kidokido experience always feels special.